My Job

Greetings all,

I've actually been trained last week on doing something new for my job. I'm in administration for an international insurance company. I am now issuing and doing billing for this new customer group. I find though, this company doesn't train the employees properly and they need to be more stricter and having actual training guides. Since I've had so many jobs, I know and expect to be properly trained. Their style of training seems to be 'on the fly' and they need to do something about it because sometimes the trainee doesn't receive all the necessary details to do the job properly.

I was as well being trained by a new person who's only been at the company for a month. I've been there since September. While she has been as compentent as possible about how to handle this new group, it's really the job of the company to make our jobs as clear and simple as possible.

I don't think it was smart of them as well to be putting new people on this new group. It was messy enough to deal with but as well having to deal with learning new processes, it would have made more sense to have experienced people doing this and training us on something else.

I think that's what I find frustrating about this job. It has so many members but it seems so disorganized and frankly I think management needs to run a tighter ship! I've made a few errors on billing, simply because I wasn't properly trained and usually the mistakes result from a simple changing of some date in the system.

It angers me because then I feel stupid. I am a good worker and don't like making errors like this. And then it creates more problems down the line and in the end is an annoyance for customers. I know it's not my fault. It would be my fault if I was told and kept making the same mistake. It really is the responsibility of the employer to ensure people are properly trained and to know the processes.

Sometimes I wonder if I should quit my job and find something else and work for a company that is at least a bit more organized in training. I know not all companies are perfect but it makes me wonder.

The flip side is that I want to be a professional comedian so I don't want to be changing jobs all the time. But then, why should I stay at a place that gets annoying at times?

I hate suffering and frankly wonder, how much BS should one tolerate? When should one walk away? How do you know when to tough it out or leave?

Anyways, I'll see what happens in the next few months. It is a hassle after all to find a job and I'd rather focus on my comedy.