It's the long weekend here in Canada as it is Thanksgiving weekend. I am enjoying the fact that I will get Monday off.
I bought some more furniture for my place but it won't be ready until Friday. I bought a tv stand and a coffee table. I still need a desk. I saw one online but it is temporarily out of stock. It's been out of stock for a few weeks so I don't know if it will permanently be out of stock or will be available soon.
My Cogeco bill issue was resolved. I got a copy of my where my cheque went from my bank and faxed it over to Cogeco. I called them 2 days later and they said it was sorted out. Since I never bothered to pay my bill because of this issue, I probably accrued some late charges. I stated that I didn't want late charges since this wasn't my fault. There was only $0.72 of a late charge but I didn't want to pay it. I figured for their fuck up I should get a free month service. The woman was not authorized to do so, so she transferred me to her supervisor. The supervisor didn't think I should get one since they credited the $.72. I told him that the company was being sloppy and I had to go out of my way to deal with this issue. I also stated that I was a bit worried and that it is unacceptable to be treating someone else's money this way. The supervisor seemed very firm about not wanting to give me a month credit of service but I persisted. I said that I went out of my way to call my bank and then I had to fax back to Cogeco this information, again going out of my way and taking some of my time to correct their mistake. (Italics were used to illustrate the words that I was emphasizing during our conversation) He offered a week free of service. I paused and thought that was fair enough. I figured that they would have felt more bad about this mistake and want to make it up to me.
Cogeco you may have the monopoly on high speed internet but that doesn't mean you can make mistakes with billing and think you can get away with!
Fuck you Cogeco!
